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Distributors
List or change your information here

What to look for in a distributor...
The role of the product distributor has changed over the years and in the last few in particular.  The industry is changing and the distributors role is changing with it.

Distributors, service salons and beauty professionals, by offering products from multiple manufacturers. They do this in a variety of ways: 

Account Executives
This is a person that comes to your salon and promotes the latest and greatest in hopes you will buy.  They also can help you with retail ideas and promotions.  A good account executive should be treated like an unpaid business partner.  Make appointments with them every 2 - 3 weeks and "take the time" to listen.  They are trained every 2 weeks on the latest products and they visit hundreds of salons and have insight that you may be lacking.  Do not waste this valuable resource if you are lucky enough to have one.
Account Executives are expensive to keep on the road and they can only visit so many salons a day so keep in mind they can not call on every salon.  But... even small salons do enough business to keep an Account Executive coming back if they give "ALL" their business to the one Account Executive they decide to partner with.

Telemarketing - 
Inside Account Executives

I use the term telemarketer because they call you on the phone to sell you stuff... however that is the only similarity.  Tele-Sales is a valuable tool for salons that do not want an Account Executive to visit them, or they are only in the salon certain days or do not do enough business to qualify the stop.  They are also trained in the products you use, they have business ideas and they can see your past purchases to help you remember what you need.  If you book a set time for the call, you can take a few minutes to hear what they have to say...it is....after all...your business we are talking about.

Store Locations
This is a great source for the beauty professional that needs to see, touch and smell the product before buying.

Catalog Sales
Some distributors have a catalog of their items so that the busy salon professional can order over the phone.  This has been increasingly popular because of our busy, hectic lives.  You can combine catalog shopping with any of the other purchasing methods.  If you look through the catalog, then you can ask questions when your, Account Executive or Telemarketer calls you.

On-Line Distributors
Currently there are only a very few that have their catalog on line and you can place a Cyber Order.  More will go on line in the coming months and as long as they have password security in place so "Non-Professionals" can not shop at these sites...it will be great.

On each distributor listing there will be an entry for the following items:
Name & Address
Store Locations
Catalog
On-Line Ordering
Web Site Address
E-mail Address
Product Lines Carried

If nothing is entered, we did not have the info.

If you spot an error, 
please inform us

 

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Why do you need a distributor?
If manufacturers had to get the information direct to the salon without the help of a distributor, the salon would get very little information.  Many manufacturers can not afford to hire someone in every state or territory so they rely on distributors.  This also helps keep the manufacturers costs down and your cost as well.

Listed below are some ways they help your salon, large or small...
Meeting regularly with your Account Executive or distributor is a valuable link to the outside world. They can keep you up to date not only with new products but education, marketing ideas, display ideas, contests, trends and techniques.

Product training and retailing classes are normally held through a distributor.  They can help you get your staff trained.

Have you ever felt that as an owner you are all alone out there?  Developing a relationship with your distributor can provide you with a listening ear that is as close as a phone call away.  
Your distributor or Account Executive can offer advice on staff recruitment and retention, payroll issues, retailing concerns and keeping your expenses in line.

If your main concern is to purchase products at a discount... then a relationship with a distributor is not for you.  All of the things outlined in this article cost money to implement and maintain. 
There are plenty of product discounters out there just waiting to sell you something. 

If you do ask for a discount on a product ask yourself this question? When my client asks for a discount on a haircut or set of nails do I give it to them.  
How do you feel about it?  

Distributors are not trying to rip the salon off.  They sell the products at recommended salon prices.  Without distributors you would not have access to the thousands of products in the professional marketplace. 
Many of the distributors that have discounted over the years have gone out of business. 
They need a fair profit to survive and as business partners you should not ask them to give a discount.  However, there are things like samples that distributors sometimes have access to that you can ask for as well as in-salon education for a fee.